Create a commercial advantage through exceptional CX.
We help companies build a single view of their customers, so as to deliver personalised, automated interactions and improve ROI on their adtech and martech investment.
We offer a FREE 45′ CX & DIGITAL STRATEGY session to prove what we can do for you.
TGB – The Growth Booster- is a specialist Digital and CX consultancy based in Sydney with a passion for
EXPONENTIAL GROWTH !
Where design thinking meets data::
On the one hand, organisations develop customer journeys with detailed touch-points and scripts for employees but still struggle to significantly improve their CX (usually measured via NPS)
On the other, they also spend a fortune on CRM, ad tech and martech, but -here again- struggle to use the technology to improve ROMI significantly because the tech is not intuitive enough.
TGB helps you bridge the gap, adding value to your commercial strategy by leveraging technology to create agile, personalised and real-time interactions with your customers.
Are you getting a good ROI on your campaigns?
>Get a 360 view of your customers: Single source of truth for better, actionable insights
>Agile: Rapid, iterative testing
>Improving margins: decreasing CAC and increasing LTV
>Evidence-based budgeting: optimised Go-To-Market for B2B and B2C.
>Predictive marketing: leveraging AI for next-best actions
You know your customers live online, so how do you perform?
>Generate qualified leads: fill up the pipeline and speed up the sales cycle.
>Full funnel conversion: optimise ROI through attribution
>Campaign Automation: put your growth on automatic.
>End to end offering: Google, Shopify, social (LinkedIn, FB, etc) and CRM (Salesforce, Sprinklr, Hubspot, etc) experts.
>Campaign management: check our Digital as a Service page
Are you creating and delivering exceptional CX?
>Brand, Employee and Customer Value Propositions
>Customer Journey: personas, account mapping, user stories, triggers and barriers, key touchpoints.
>Automating: digitising the experience – personalised, real-time
>Measuring and Reporting: Beyond NPS.
Why work with us
of businesses helped
Hands-on: We are here to deliver results for your business and will help with implementation as much as strategy. We don’t deliver powerpoint decks; we deliver results.
Agile & Lean: Data-driven, result-led, customer-centric.
Flexible Team: Network of experienced consultants and subject-matter experts so we can bring exactly the skills you need when you need them.
Best Value: With our flexible structure, we have lower fixed costs and can deliver great value. We can work in whichever way is best for you, from a day workshop to a long-term retainer.
Max founded TGB out of a passion for leveraging data to better understand and influence consumer behaviours .
- Sales & Marketing Expert
- Agile certified
- Salesforce certified
- CX certified
- CMO Advisor
My story: I started TGB to help CMOs make the most of their ad and mar-tech investment. In my own corporate experience, I saw first-hand how poorly designed tech stacks add complexity and destroy value, when the intention was to get more insights and better results! TGB takes care of your digital ecosystem so you can focus on your customers!
Let’s work together. Book your strategy session here or get in touch.